Help and support

Quick answers below. If yours isn't here, email us and a real person answers, usually within two business days.

Contact us

Email junior@brito.ai. Tell us your iPhone model, the app version (You, at the bottom) and what happened. Please don't send health details; we don't need them to help.

Common questions

Is Sunbaby free?

Yes. The deadline timeline, the getting-ready list, the hospital bag, the baby log, partner sharing, the gift page, the quick leave estimate and quiet mode are free, and they stay free. Sunbaby Plus adds the full money planner, a report for your doctor and saved store links.

What does Sunbaby Plus cost?

Monthly CA$9.99 or US$7.99. Annual CA$49.99 or US$39.99, with a 7-day free trial. Lifetime CA$99.99 or US$79.99, paid once. Sales tax is added where it applies. One purchase covers both parents through Family Sharing.

How do I cancel Plus?

On your iPhone, open Settings, tap your name, then Subscriptions, then Sunbaby, then Cancel Subscription. Do it at least 24 hours before the renewal date. Plus stays on until the end of the period you paid for. Deleting the app does not cancel the subscription.

Can I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

I bought Plus but it isn't showing.

Open You, then Sunbaby Plus, then Restore purchases, while signed in with the same Apple Account you used to buy. If you share Plus through Family Sharing, the buyer must have Family Sharing turned on for purchases.

How do I share my plan with my partner?

Open You, then Partner and family, then Invite. Your partner gets an iCloud invitation and sees the same plan, lists and baby log on their own iPhone, at no extra cost. You can stop sharing at any time from the same screen.

How does the family gift page work?

In your getting-ready list, mark the items you need, then tap Gift page to create a private link. Family can open it in any browser, with no app and no login, and tap "I'm buying this" so gifts aren't doubled. The page shows only the items and a nickname, never your due date or anything from your baby log. Turn it off at any time and it is deleted.

Where is my data, and can you see it?

On your iPhone and in your own iCloud. We can't see it. There is no Sunbaby account, no ads and no tracking. Details in our privacy policy.

How do I export or delete my data?

Open You, then Your data. Export gives you a spreadsheet file, free, always. Delete all my data removes everything on this device and in your iCloud, stops sharing and deletes your gift page.

I got a new iPhone. Where is my plan?

Sign in with the same Apple Account and keep iCloud turned on for Sunbaby. Your plan syncs back on its own. If iCloud was off for Sunbaby, the data stayed on the old phone, so restore from an iPhone backup.

What is quiet mode?

Quiet mode is for pregnancy loss. Open You, then Something happened. In one step it stops every reminder and celebration and hides growth content, keeps your notes, and pauses the gift page. Your partner's phone follows. Turn it off whenever you are ready. We are so sorry if you need it.

My province or state has fewer deadlines. Why?

Ontario, British Columbia, Alberta and Québec have the full deadline timeline. Other provinces and territories, and US states, get the national deadlines plus links to official pages. We add more as we check them against official sources.

Can I use Sunbaby in French?

Yes. Sunbaby follows your iPhone's language. To change it for Sunbaby only, open You, then Language.

Does Sunbaby work on iPad?

Yes, on iPad as well as iPhone, with iOS or iPadOS 17 or later.

Sunbaby gives general information, not medical advice. For questions about your health or your baby's, talk to your doctor, midwife or nurse. In an emergency, call 911.